Responsibilities:
- Qualified candidates will be responsible for coordinating learning and development initiatives and programs under the guidance of the Inside Sales Director. This position will also provide administrative support to the IS Director, as well as to the IS team. Working in conjunction with the Sales Operations Manager, the Training Coordinators must be self-starters who can work to identify instructors and course materials for New Hires and for ongoing training. Training will be provided onsite and as web courses. Training Coordinator must collaborate with Misys training overall to be knowledgeable of training offerings, materials available, as welll as technical resources who can serve as intructors, etc.
- Other specific duties include: coordinating training as requested and support with program research and evaluation, materials development, and production, idea generation, and be "all hands-on-deck" with the entire team at peak times; coordinating scheduling, attendance, and materials for training sessions; serving as the point-of-contact between Misys Training and Communications, and the expert on systems used by Inside Sales Group; and assisting the IS Director and the team with administration as needed (ie. training room bookings, preparing presentation materials, travel arrangements, etc.); and tracking measurement of training activities and summarizing results for management informaton.
Requirements:
- Bachelor's Degree in Business, Accounting, or Finance
- At least 3 years of training experience, preferably from the same or similar industry
- Must have strong prior coordination experience
- Must be extremely customer-service and results-oriented, as well as experienced problem solvers who seek assistance when necessary
- Must be self-starters, with excellent business communication skills, and strong ability to handle multiple tasks simultaneously
- Must be able to communicate credibly and effectively with users at all skills levels
- Must be proficient in Microsoft Office (ie. Excel, Powerpoint).
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