Implementation Consultants assist Misys clients to implement Misys applications and designated 3rd party products. The role requires being involved in the build of the system; user acceptance and operations testing; analysis and resolution of system and software issues; and the rollout of the system across branches of the bank.  The main responsibilities are to:

• Assist with the installation of Misys applications and designated 3rd party products, i.e. set-up the systems and environments to accept and run the Misys applications and designated 3rd party products.
• Assist in the preparation of Implementation Specification documents.
• Assist in the build of the system, i.e. build and unit test the parameterisation and configuration files necessary to deliver the functionality defined in the Product Mapping/Implementation Specification documentation. 
• Write scripts to facilitate the client to automate the running of the system in the most secure and efficient manner.
• Assist and support in the testing of the system and resolution of issues.
• Assist the support of branch rollout and conversion activities.
• Liase with client representatives, and other staff where necessary.
• Provide product knowledge transfer to clients.
• Provide regular progress reports to the Project Manager.
• Comply with the Misys procedures and processes.
• Provide guidance and advice to other members of the team. (Misys and client).   
• Produce documentation to assist in problem resolution to be available, for future reference by other Consultants, in useful notes.
• Develop knowledge of the banks business, procedures and processes.
• Have the ability to use the available software tools and develop a working knowledge of the systems facilities.
• Maintain an up-to-date knowledge of relevant products and extend knowledge to next relevant product module. 
• Develop a working knowledge of 3rd Party Products sufficient to provide front line support.

Experience / Skills: 

• Successful completion of a relevant Business/Computer Science Degree or have relevant Business/Banking experience.   
• Good knowledge of banking operations and processes.
• Good interpersonal skills, ability to react positively and quickly, think logically and effectively under pressure.
• Excellent communication skills, both verbal and written.
• An inventive and practical approach to system build, testing and problem solving. 
• Ability to analyse and solve problems quickly and accurately. 
• Ability to work as a member of a team.
• Capable of working without close supervision.

Travel Requirements

Ability to travel extensively within Middle East & Africa region and may be away from home for up to or in excess of four nights per week.