Get closer to your corporate customers

One of the biggest challenges faced by financial services organisations is the need to support multiple types of customer interaction, over multiple channels and across multiple applications. Through a single web-based interface, Misys Misys Channels provides services including account management, information reporting, cash management and trade finance, enabling you provide a common front-end infrastructure to drive profitability, decrease costs and improve customer retention.

The solution delivers a single interface into your core back office systems and provides a common set of product, service and application logic to share across applications. Its open, flexible architecture can incorporate both existing legacy systems and third party applications.

Features and benefits

• Single platform support for customer interactions, applications and channels, facilitating a single consolidated view of the customer.
• Multiple market segments from a single platform, enabling you to differentiate your corporate customers and provide targeted services and products from a single platform.
• Multi-channel access  to automate and manage all aspects of your multi-channel delivery strategy.

The solution's modules address specific business areas and you can add additional modules without the need to re-implement or deploy new architectures, significantly reducing time to market.

The modules:

• Cash management for corporates
• Cash management for small to medium sized enterprises
• Cash management for personal banking
• Trade finance